Terms and Conditions for Quotations

1. Definition of Quotation:
A "Quotation" refers to an offer made by Oliver's Contracting Ltd, detailing the prices, terms, and
conditions for the goods or services described in the offer. A Quotation is non-binding unless explicitly
stated otherwise and is subject to change. The Quotation represents the best estimate of the cost and
scope at the time it is issued.

2. Validity Period:
Unless otherwise specified in the Quotation, the offer remains valid for a period of 90 days from the
date of issuance. After the expiration date, the Quotation may be revised or withdrawn by Oliver's
Contracting Ltd without notice.

3. Scope of Services and Deliverables The Quotation outlines the services or products to be provided,
the quantity, and the expected delivery schedule. Any deviation from this scope may lead to changes
in pricing and timeline, which will require mutual agreement.

4. Acceptance of Quotation Acceptance of the Quotation is valid only upon receipt of a formal order or
written confirmation from the customer. The order must be placed within the validity period. Once
accepted, the Quotation may form part of a formal contract between the customer and Oliver's
Contracting Ltd.

5. Pricing The prices quoted are based on the current cost and availability of materials and services at
the time of quotation. If there are any changes in the cost of goods, labor, or other factors beyond the
control of Oliver's Contracting Ltd, the Quotation may be subject to revision. All prices are quoted in
gbp and are exclusive of taxes, shipping, handling, or other charges unless otherwise specified.

6. Payment Terms Payment for the services or products quoted must be made in accordance with the
terms outlined in the Quotation or subsequent contract. If no specific payment terms are mentioned,
payment shall be due 30 days after the date of invoice.

7. Changes to the Quotation If the scope of the project changes after the Quotation has been
provided, Oliver's Contracting Ltd reserves the right to adjust the price and schedule accordingly. Any
such changes must be agreed upon in writing by both parties.

8. Exclusions Any services or products not expressly listed in the Quotation are excluded unless
otherwise agreed upon. Additional charges may apply for any work outside the scope of the
Quotation.

9. Cancellation and Termination If the customer wishes to cancel the order after accepting the
Quotation, Oliver's Contracting Ltd reserves the right to charge cancellation fees or retain part or all of
any deposits paid, depending on the progress of the work or delivery.

10. No Binding Agreement Unless otherwise specifically stated, a Quotation is not a binding
agreement, but rather a preliminary estimate subject to confirmation. A binding agreement is only
formed once both parties agree to the final contract.

 

Guarantee Clause

1. Scope of Guarantee Oliver's Contracting Ltd guarantees that the goods and/or services provided
will meet the specifications outlined in the Quotation and any applicable agreements, provided that the
customer adheres to all instructions for use and maintenance as outlined by Oliver's Contracting Ltd.
This guarantee is valid for a period of 10 years from the date of delivery or completion of services,
unless otherwise stated.

2. Quality Assurance Oliver's Contracting Ltd guarantees that all goods delivered and services
provided are of satisfactory quality and free from defects in materials and workmanship under normal
use and service. Should any defects occur within the guarantee period due to faulty materials or
workmanship, Oliver's Contracting Ltd will, at its discretion, repair or replace the defective goods or
services free of charge, or issue a refund where applicable.

3. Exclusions This guarantee does not cover:
Damage caused by misuse, negligence, accidents, or unauthorized repairs or alterations.
Wear and tear due to normal usage.
Any defects arising from the customer's failure to follow the provided maintenance or usage
instructions.
Any external factors or third-party actions beyond Oliver's Contracting Ltd’s control (e.g., natural
disasters, environmental conditions, or other unforeseen events).

4. Claim Process To make a claim under this guarantee, the customer must notify Oliver's Contracting
Ltd in writing within 30 days of discovering the defect, providing a detailed description of the issue.
Oliver's Contracting Ltd will assess the claim and, if deemed valid, arrange for the repair,
replacement, or refund.

5. Limitations of Liability The guarantee provided herein is the sole remedy available to the customer
for any defects or non-conformities in the goods or services provided. Oliver's Contracting Ltd’s
liability under this guarantee is limited to the repair or replacement of defective items or services, or, at
Oliver's Contracting Ltd’s discretion, a refund of the purchase price. Oliver's Contracting Ltd shall not

be liable for any indirect, consequential, or incidental damages arising from the use of the goods or
services.

 

Deposits and Payment Terms

1. Deposit Requirements A deposit of 25% (up to £10000) of the total quoted amount is required upon
acceptance of the Quotation and prior to the commencement of any work or delivery of goods, unless
otherwise agreed in writing. The deposit serves to secure the customer's commitment to the project
and cover initial costs incurred by Oliver's Contracting Ltd.

2. Payment Schedule The remaining balance, after the deposit has been paid, is due upon completion
of the work or delivery of goods, unless otherwise stated in the Quotation or agreed upon in writing.
For ongoing projects, interim payments may be required based on agreed milestones, with the final
balance due upon completion.

3. Late Payment Any payments not made by the due date will be subject to a late payment fee of 3%
per month or the maximum allowed by law, whichever is lower. Additionally, Oliver's Contracting ltd
reserves the right to suspend or delay further work until payment is received, without liability for any
delay caused.

4. Methods of Payment Payments should be made via Bacs, card payment or cash. Any bank fees or
transaction charges incurred are the responsibility of the customer.

5. Non-Payment and Breach of Terms In the event of non-payment or breach of the payment terms,
Oliver's Contracting Ltd reserves the right to terminate the agreement and seek legal recourse to
recover outstanding amounts, including any associated costs such as collection fees or legal
expenses.

6. Refunds and Adjustments Any agreed-upon refunds, adjustments, or credits will be processed in
accordance with the terms of the Quotation or subsequent agreement. Refunds may not be issued
once work has commenced or goods have been delivered, unless otherwise stated.

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From: Oliver's Contracting Ltd
Company No. : 16037888

VAT No. : 499502448
Tell : 07492498493
Email : info@oliverscontracting.co.uk
Web: oliverscontracting.co.uk